Customer Feedback | Lil Bean Vending

1. When did you use the machine?*

Today

Yesterday

Within the past week

More than a week ago

2. Was the machine easy to use?*

Yes

Mostly

No

3. How would you rate your overall experience*

Very good

Good

Average

Poor

Very poor

4. Did you find what you wanted?*

Yes

Partly

No

5. How satisfied were you with the product selection?*

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

6. How satisfied were you with the product quality and freshness?*

Very satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

N/A

7. How did you pay?*

Card

Mobile wallet

8. Did anything go wrong?*

No problems

Payment issues

Product was damaged or expired

Machine was empty (or specific item empty)

Machine was dirty or damaged

Other

9. Please tell us anything else about your experience.

10. What Products would you like to see added? (Snacks, drinks, healthy options, coffee or energy drinks, personal-care items, etc.)

11. What is one thing we could improve?

12. How likely are you to use this vending machine again?

Very likely

Likely

Unsure

Unlikely

Very unlikely

13. Enter your phone number to receive a one-time reward. (Your number will only be used to send or verify this reward. We will not use it for marketing without your permission. One reward per person. Offer available after submitting valid feedback and a phone number. Reward is non-transferable, has no cash value, and may expire. Additional restrictions may apply.)*

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